@inproceedings{moro2011,
  editor={P. Novais et al.},
  title={Using Data Mining for Bank Direct Marketing: An Application of the CRISP-DM Methodology},
  author={Moro, S. and Laureano, R. and Cortez, P.},
  booktitle={Proceedings of the European Simulation and Modelling Conference - ESM'2011},
  pages={117-121},
  address={Guimaraes, Portugal},
  year={2011},
  month=oct,
  publisher={EUROSIS}
}